Returns & Exchanges
At Partner Marketing Group, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns on unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always a stress-free experience.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Print and Attach Label
Download the prepaid shipping label provided via email, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing